Customer Engagement Supervisor

Southall

£31,500

We are excited to be working with a lovely company who are based in Southall and who are looking for a Customer Engagement Supervisor to join their growing team!

We are looking for someone who has experience supervising and coaching a customer service team, who has excellent communication and organisational skills and who enjoys working in a busy working environment!

Do you have experience supervising a customer service team? Do you have excellent communication skills? Do you have customer service experience?

If this sounds like you...

APPLY TODAY!!!

Customer Engagement Supervisor Duties:

Carry out one to ones and appraisal reviews
Creating development plans for employees
Produce performance reports
Manage rotas and annual leave requests
Conduct investigations and disciplinaries when needed
Handle customer escalations and complaints

Customer Engagement Supervisor Benefits:

Parking
Bonus
Pension
Life assurance